Shipping Details

Order Processing

  • We are located in and also ship from Athens, Greece.
  • Please allow 1-2 business days to process your order. Backorders are processed within 5-10 business days.
  • Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
  • If you need any assistance with your order, please contact us immediately at shop@redy.studio. We will not be able to make changes to your order after it has shipped.
  • Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide.

Store Pickup

Store location: 117, Zoodochou Pigis Str., Exarchia – Athens GR
Orders can be picked up: Monday – Friday 12:00 – 21:00 and Saturday 12:00 – 16:00.

Shipping to Greece

Orders are generally shipped within 1-2 business days using ACS Courier. When your order is ready for delivery, you will receive an email with real-time tracking information.

Free Shipping to Attica for orders over 60€
Free Shipping to Greece for orders over 100€

Destination

Cost

Estimated Delivery Time

Within Attica

2,00 €

1 business day

Mainland, Greece

2,40 €

1-2 business days

Islands, Greece

2,70 €

1-3 business days

Hard-to-reach Areas

4,50 €

1-5 business days

Cash on Delivery Service: + 1,50 €

International Shipping

We offer international shipping to the countries listed below. At this time, we do not ship out of the European Union.

Free Shipping to EU Countries for orders over 180€

Destination

Cost

Estimated Delivery Time

Cyprus

8,00 €

5-10 business days

Albania, Bulgaria

25,60 €

2-3 business days

EU – 1

12,50 €

4-9 business days

EU – 2

16,00 €

5-10 business days

EU – 3

20,50 €

5-15 business days

Table of Countries

EU1

EU2

EU3

AUSTRIA

FRANCE

ESTONIA

BELGIUM

ITALY*

SPAIN**

GERMANY

IRELAND

MALTA

DENMARK

LATVIA

PORTUGAL

CROATIA

LITHUANIA

SWEDEN

NETHERLANDS

LUXEMBOURG

FINLAND

HUNGARY

MONACO

 

POLAND

ROMANIA

 

SLOVAKIA

SLOVENIA

 

CZECH REPUBLIC

  

*Shipping is not available to Vaticano and San Marino, **Shipping is not available to Andorra and Gibraltar.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Redy.Shop is not responsible for these charges if they are applied and are your responsibility as the customer.

Refunds, Returns and Exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at shop@redy.studio with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at shop@redy.studio.